JR East to introduce touchless ticket gates in spring 2028

JR East to introduce touchless ticket gates in spring 2028

Passengers using the Suica Mobile app will be able to walk through special ticket gates at 40 select stations without having to tap on receivers.

From the spring of 2028, Suica Mobile app users will be able to simply walk through special ticket gates at 40 select East Japan Railway (JR East) stations without having to tap their devices on receivers.The special gates will receive information from the Suica app wirelessly and activate once the passenger gets closer. The company says the system has a response time of 0.2 seconds, which is comparable to that of current tap-and-go receivers, so there will be no additional wait needed.“Passengers whose hands are full with large items, or are pushing a stroller, or passengers using wheelchairs can just pass through the gates without taking out their Suica cards every time, enabling a seamless travel experience,” JR East President Yoichi Kise said in a news conference Tuesday.

In brief

From the spring of 2028, Suica Mobile app users will be able to simply walk through special ticket gates at 40 select East Japan Railway (JR East) stations without having to tap their devices on receivers.The special gates will receive information from the Suica app wirelessly and activate once the passenger gets closer. The company says the system has a response time of 0.2 seconds, which is comparable to that of current tap-and-go receivers, so there will be no additional wait needed.“Passengers whose hands are full with large items, or are pushing a stroller, or passengers using wheelchairs can just pass through the gates without taking out their Suica cards every time, enabling a seam…

This is the opening of the story, shared with credit to The Japan Times. The rest of the report — with every detail — continues on the publisher’s website.

Continue reading at The Japan Times ↗

Cookie settings

Choose which cookies we may use. You can change this at any time from Cookie settings in the footer. Details of each cookie are in the Cookie Policy.

Strictly necessary

Needed for sign-in, security, payments and remembering these choices. Always on.

Preferences

Remember settings such as dark mode.

Analytics & performance

Help us count visits, understand which pages, devices and countries our readers use, and measure how well the site performs – anonymous and aggregated.

Advertising & marketing

Lets advertising partners show and personalise adverts, measure impressions, clicks and visits, prevent ad fraud and pay us – this is how the free site is funded.

🔔 News notifications

Get headlines from NewsHub on this device — even when the site is closed.

You can switch this off at any time. Works on Android, Windows, Mac and Linux browsers; on iPhone/iPad add the site to your Home Screen first.