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A journey that was supposed to continue towards its destination took an unexpected turn after one passenger suddenly fell ill.
Rather than proceed with the trip and leave her to her fate, the Kensilver Services crew made a decision that would earn them recognition for their kindness.
The crew diverted the bus, which was carrying other passengers, to Kanyakine Sub-County Hospital in Meru County so the sick woman could receive medical attention.
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In a statement shared by the hospital, the facility expressed gratitude to Kensilver Services for bringing the patient to the hospital and patiently waiting as she received treatment.
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The hospital praised the crew for demonstrating compassion, patience and a willingness to put someone's health first.
The gesture stood out because the crew had other passengers to consider and a journey to complete, but they still made room for an emergency involving one person.
Instead of treating the woman's illness as an inconvenience or leaving her to seek help elsewhere, the crew ensured she was…