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Microsoft reports progress in restoring service after global outage

Microsoft reports progress in restoring service after global outage

The outage is the kind of issue that reminds the world how much of our digital infrastructure is reliant on just a few companies.

Microsoft reported progress, but not a full recovery, following an outage Thursday that affected Outlook, Teams, and Copilot across more than 70 countries.

The consequences have been wide-reaching: Several police departments in the UK said Friday that the public shouldn’t report crimes via online submission forms, and should call them in instead. Schools and agencies in Australia and Japan had to go analog. At least one company delayed its earnings call.

It’s the kind of issue that reminds the world how much of our digital infrastructure is reliant on just a few companies, each a potential single point of failure. Microsoft ruled out a cyberattack, a relief given the recent wave of AI-powered hacks. The other silver lining for the company: Jensen Huang has been taking up all the oxygen in the tech world.

— J.D. Capelouto

In brief

Microsoft reported progress, but not a full recovery, following an outage Thursday that affected Outlook, Teams, and Copilot across more than 70 countries. The consequences have been wide-reaching: Several police departments in the UK said Friday that the public shouldn’t report crimes via online submission forms, and should call them in instead. At least one company delayed its earnings call. Microsoft ruled out a cyberattack, a relief given the recent wave of AI-powered hacks.

This is the opening of the story, shared with credit to Semafor. The rest of the report — with every detail — continues on the publisher’s website.

Continue reading at Semafor ↗

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