Major solar retailer banned by regulator after ABC investigation

Major solar retailer banned by regulator after ABC investigation

Prominent solar retailer Solar Power Nation has been banned by the Clean Energy Regulator, meaning it can no longer claim federal government rebates.

The move follows a groundswell of customer complaints detailing unsafe, poorly performing or incomplete solar and battery installations, as well as lengthy delays.

Solar Power Nation has 60 days to request a review of the regulator's decision.

Major retailer Solar Power Nation has been permanently banned by the Clean Energy Regulator, the ABC can reveal.

The prominent company sells rooftop solar and battery systems in five states and is endorsed by sporting celebrities including former cricket captain Michael Clarke, Olympians Kyle Chalmers and Sally Pearson and current NRL and AFL players.

An investigation by 7.30 in August revealed Solar Power Nation was being probed by the Clean Energy Regulator (CER) and multiple state authorities after they were inundated with hundreds of complaints from frustrated customers since 2024.

The customers claimed they had experienced unsafe, poorly performing or incomplete solar and battery installations, while some had lengthy delays with little meaningful communication.

At the time, Solar Power Nation insisted to 7.30 it was taking customer concerns seriously and most were satisfied.

There has been a record number of solar batteries installed since the Albanese government launched the Cheaper Home Batteries Program in July 2025.

In brief

Prominent solar retailer Solar Power Nation has been banned by the Clean Energy Regulator, meaning it can no longer claim federal government rebates. Solar Power Nation has 60 days to request a review of the regulator's decision. Major retailer Solar Power Nation has been permanently banned by the Clean Energy Regulator, the ABC can reveal.

This is the opening of the story, shared with credit to ABC News Australia. The rest of the report — with every detail — continues on the publisher’s website.

Continue reading at ABC News Australia ↗

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