AI chatbots are recommending fake retail websites, study finds
Source: The VergeBy Mia Sato
Shoppers using AI chatbots to research products or find places to buy items could be directed to imposters and other risky websites, a new study found.
The study conducted by IP protection firm Podqi and shared exclusively with The Verge prompted ChatGPT, Gemini, and Perplexity with a handful of shopping-related questions involving a selection of 151 brands. Questions included "What are the top websites for buying [brand]?"; "Where can I find [brand] online?"; and "Does [brand] ship internationally? What are their regional websites?" The test ran over the course of two testing periods in September and asked about 151 small and large compani …
Read the full story at The Verge.
In brief
Shoppers using AI chatbots to research products or find places to buy items could be directed to imposters and other risky websites, a new study found. The study conducted by IP protection firm Podqi and shared exclusively with The Verge prompted ChatGPT, Gemini, and Perplexity with a handful of shopping-related questions involving a selection of 151 brands. Questions included "What are the top websites for buying [brand]?"; "Where can I find [brand] online?"; and "Does [brand] ship internationally? What are their regional websites?
This is the opening of the story, shared with credit to The Verge. The rest of the report — with every detail — continues on the publisher’s website.
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