Advocates praise Qld government changes to service access

Advocates praise Qld government changes to service access

The state government has announced it will add seniors, carers and companion cards to the new Service Queensland app, sparking concerns about increased digitisation.

The Queensland government has announced a plan to digitise senior services cards.

Card holders will be able to add their card to the new Service Queensland app, but can keep the physical card.

Advocates have praised the move but say flexibility is vital.

Advocates for older Australians say the Queensland government's move to digitise senior services cards is positive, but flexibility and the option to keep a physical card is needed.

Under changes announced on Wednesday seniors, carers and companion card holders will be able to add their card to the new Service Queensland app, which has replaced the digital licence app.

The move will bring the number of licences and accreditations able to be stored on the app to 22.

Minister for Customer Services Steve Minnikin said the move was about giving older Queenslanders greater choice and access.

"Seniors, carers and companions can now add their cards digitally to the Service Queensland App and keep them alongside their digital driver licence and other credentials," Mr Minnikin said.

"The Crisafulli government is delivering better access to government services for Queenslanders, when and where it suits them, whether it be in person, over-the-phone or online."

The new optional digital cards will "make it easier for eligible Queenslanders to access important credentials", Minister for Families, Seniors and Disability Services Amanda Stoker said.

In brief

The Queensland government has announced a plan to digitise senior services cards. Card holders will be able to add their card to the new Service Queensland app, but can keep the physical card. Advocates for older Australians say the Queensland government's move to digitise senior services cards is positive, but flexibility and the option to keep a physical card is needed.

This is the opening of the story, shared with credit to ABC News Australia. The rest of the report — with every detail — continues on the publisher’s website.

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