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TUKO.co.ke journalist Japhet Ruto has over eight years of experience in financial, business, and technology reporting, offering insights into Kenyan and global economic trends.
Microsoft confirmed on Friday, November 13, that a major outage affecting several of its core services had entered its tenth hour with no clear resolution in sight, as the company's attempts to restore normal operations ran into further complications.
Teams, Outlook and Copilot were among the services hit by what Microsoft described as "connectivity problems" stemming from "elevated load" on its infrastructure across multiple regions.
The disruption rippled across millions of businesses globally, with technology firms OpenAI and Anthropic both reporting service problems as a direct consequence of the outage.
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Microsoft corporate vice president Charles Lamanna moved to address speculation over the cause, stating on X that the company had found no evidence of malicious interference.
Despite the reassurance, the company's efforts to resolve the problem have not gone smoothly.
