📰 Newspapers

How the Microsoft outage is affecting Australians

How the Microsoft outage is affecting Australians

Australians wake to empty inboxes due to an issue with Microsoft's products, leading to cancelled appointments, grounded flights and School of Air's closure.

Australians woke this morning up to a global outage affecting numerous Microsoft products used in hundreds of millions of workplaces around the world.

Throughout the day, the tech giant worked to fix the issue causing disruptions to Outlook, Teams and Authenticator and the many other programs businesses, institutions and services rely on.

While some enjoyed a reprieve from responding to emails at work, the outage has exposed how reliant Australians are on technology the country does not control.

Australian Catholic University's IT discipline head Niusha Shafiabady said the outage exposed how dangerous that was.

"When systems fail overseas, Australian businesses can feel the consequences almost immediately," she said.

"We are making our systems more intelligent in Australia, but not necessarily more resilient. Even the smartest systems are useless when the infrastructure they depend on fails."

Here's what people told the ABC about how they experienced the outage.

A widespread outage hit Microsoft software, including Outlook, with many users having trouble accessing their email accounts and encountering other errors across the tech giant's suite of applications.

On Microsoft's Service Health Status site, the company confirmed users may be unable to connect to multiple 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, Copilot 365, Defender, Planner, To Do, Intune, Purview and Power BI.

In brief

Australians woke this morning up to a global outage affecting numerous Microsoft products used in hundreds of millions of workplaces around the world. A widespread outage hit Microsoft software, including Outlook, with many users having trouble accessing their email accounts and encountering other errors across the tech giant's suite of applications. On Microsoft's Service Health Status site, the company confirmed users may be unable to connect to multiple 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, Copilot 365, Defender, Planner, To Do, Intune, Purview and Power BI.

This is the opening of the story, shared with credit to ABC News Australia. The rest of the report — with every detail — continues on the publisher’s website.

Continue reading at ABC News Australia ↗

Cookie settings

Choose which cookies we may use. You can change this at any time from Cookie settings in the footer. Details of each cookie are in the Cookie Policy.

Strictly necessary

Needed for sign-in, security, payments and remembering these choices. Always on.

Preferences

Remember settings such as dark mode.

Analytics & performance

Help us count visits, understand which pages, devices and countries our readers use, and measure how well the site performs – anonymous and aggregated.

Advertising & marketing

Lets advertising partners show and personalise adverts, measure impressions, clicks and visits, prevent ad fraud and pay us – this is how the free site is funded.

🔔 News notifications

Get headlines from NewsHub on this device — even when the site is closed.

You can switch this off at any time. Works on Android, Windows, Mac and Linux browsers; on iPhone/iPad add the site to your Home Screen first.