Tech company says services now restored to all customers and regions hit by one of worst IT failures in years
Microsoft has said its service is fully restored after a massive outage that caused widespread disruption to governments, businesses and public services around the world.
The tech company said on Saturday morning it had restored service to the remaining customers affected by one of the worst IT failures in years. On its Microsoft 365 status page, the US-based firm said: “We have completed our efforts to address the underlying issue of the incident and restored service to the remaining impacted customers and regions.
“Further updates can be found at MO1550821 in the Microsoft 365 admin center.”
The outage affected governments, courts, healthcare services, businesses, airlines and banks in many places. Governments including those of Japan, Singapore and Australia reported that the hours-long episode had affected some of their operations.
In the UK vital public services were hit, with hospital staff resorting to paper records and courtrooms scrambling to locate fax machines.
Users reported that Microsoft 365 services, including Outlook, Teams and AI assistant Copilot, were interrupted. Downdetector, an online tracker, said it received outage reports from users in more than 70 countries and territories.
More than 430 million people use Microsoft 365 apps, Microsoft said on its website.
