Microsoft battling to fix global Outlook outage
Microsoft said on Thursday that efforts to repair a major outage of Outlook were not going as expected and the firm was seeking alternative solutions as users around the world were left without its crucial services.
The hours-long disruption, which Microsoft attributed to "elevated load" on its infrastructure, has hit email as well as products such as Teams and the AI assistant Copilot.
The impact of the outage has been felt globally, with users ranging from companies to governments reporting that they were unable to communicate via Outlook.
Recovery still gradual
Microsoft has reported only “limited recovery” so far, warning that services will return gradually as users’ apps reconnect. It has paused deployments, moved traffic away from affected infrastructure and restarted servers as engineers work on alternative fixes.
The day the world’s business lost a working day
The outage has exposed how heavily businesses depend on cloud services. In an opinion piece for Gulf News, Anoop Paudval, Head of Information Security GRC at Gulf News, argues that cloud availability is not the same as business resilience, and urges companies to plan for outages with backup communication, offline continuity and regular outage drills. Read more: O365 to O364: The day the world’s business lost a working day
What went wrong at Microsoft?
