Dubai: Some Outlook and Microsoft 365 users in the UAE are still having problems, even though Microsoft says it has restored services after a global outage that lasted more than a day.
On Saturday morning, outage tracker Downdetector UAE was still showing an alert that read: “User reports show possible problems with Microsoft 365.”
Report numbers are far below Friday’s peak, but they have not dropped to zero. Downdetector’s 24-hour chart for Microsoft Outlook shows nearly 400 reports late on Friday morning. Reports dropped steeply in the afternoon and were close to zero by Friday night. A small rise in reports began again early on Saturday and continued until about 9am.
Among Outlook users, 42 per cent of complaints were about the app, 31 per cent about receiving messages and 16 per cent about logging in. For Microsoft 365, 65 per cent of reported problems were about the app, 17 per cent about logging in and 12 per cent about the website.
Downdetector counts reports that users submit themselves, so the figures show trends rather than the exact number of people affected.
What Microsoft said
In its latest statement on X on Friday, Microsoft apologised for the disruption.
“We are deeply sorry for the disruption this incident has caused our customers and partners.
